Social & financial counselling

Graphic Signpost Problem and Solution

Do you need orientation in the study jungle? Or are you looking for support to survive outside the lecture hall? Come to us – we will bring light into the darkness and find answers and solutions together. For special topics, such as legal issues or psychological stress, we will also refer you to the relevant specialist offices/contact persons. Our counselling services are free of charge and open to all students, prospective students and their families.

The main topics of social counselling are:

  • Student Jobs – What do I have to consider?
  • Study and pregnancy/parenthood
  • Concerns of disabled and chronically ill students
  • Problems of foreign students
  • Broadcasting fees, semester fees/semester ticket, health insurance’

The main topics of financial counselling are:

  • Financial aid and state social benefits
  • Financial emergencies (e.g. hardship fund loans or free table tokens)
  • Scholarship
  • Debt counselling
  • Create a budget and discuss expenses
  • Refunds of semester fees

 

Counselling is available in person during office hours and also via video, chat or telephone!

 

Consulting Magdeburg

Social Counselling

Contact:

Campus of Otto-von-Guericke University
Room 2 at BeratungsCenter at Dorm 7, Johann-Gottlob-Nathusius-Ring 5 , 39106 Magdeburg)
Phone: 0391/6757582, WhatsApp: 0163/2220663
eMail: jennifer.beder@studentenwerk-magdeburg.de

Contact: Jennifer Beder
Visiting Hours:

Wed. 2:00 p.m. – 4:00 p.m.

Thurs. 10:00 a.m. – 12:00 a.m. – additionally digital via Zoom, http://www.swmd.xyz/zoom
no appointment required

 

further appointments as well as by prior agreement

 

Financial Counselling

Contact:

Campus of Otto-von-Guericke University
Room 2 at BeratungsCenter at Dorm 7, Johann-Gottlob-Nathusius-Ring 5 , 39106 Magdeburg
Phone: 0391/6758357, WhatsApp: 0173/257-8256
eMail: julia.kurtz@studentenwerk-magdeburg.de

Contact: Julia Kurtz
Visiting Hours:

Tue. 1:00 p.m. – 3:00 p.m.

Wed. 10:00 a.m. – 12:00 a.m.
no appointment required

 

further appointments as well as by prior agreement

Wernigerode Counselling Centre

Contact: Campus Wernigerode
Friedrichstraße 57-59, Dorm 3, Side Entrance, Room 117, 38855 Wernigerode
Phone: 03943/659710
steffi.bischof@studentenwerk-magdeburg.de
Contact: Steffi Bischof
Visiting Hours:

Mon: 1:00 p.m – 3:00 p.m., Tue.: 1:00 p.m. – 5:00 p.m., Wed.: 10:00 a.m. – 12:00 a.m.,
Thu.: 10:00 a.m. – 12:00 a.m., Fri. 9:00 a.m. – 11:00 a.m.
as well as by prior agreement

You can also use the letterbox at Dorm 3 in Wernigerode to submit the documents for the Studentenwerk Magdeburg. The documents are then forwarded to the administration in Magdeburg immediately.

ATTENTION: Office hours are cancelled until 11.10.2024.

Mobile social counselling

Contact: Campus Herrenkrug, Campus Med. Faculty, Campus Stendal, Campus Halberstadt
Phone: 0391/6757582, WhatsApp: 0163/2220663
jennifer.beder@studentenwerk-magdeburg.de
Contact: Jennifer Beder

Hours:

 

Office hours Campus Herrenkrug:

Thurs., 14.11.24, 12.12.24, 09.01.25 | 13:00 – 15:00 Uhr | Office of the Kulturkombinat Frösi e.V.

 

Office hours Medical Facility:

Thurs., 17.10.24, 07.11.24, 05.12.24 | 1:00  – 2:00 p.m. | Office of the FaRa, G2

ATTENTION! Office hours only take place if you register in advance by e-mail, telephone or Whatsapp! Registration is possible until 11:00 a.m. on the consultation day. Thanks for your understanding.

 

Office hours Campus Stendal:

Tues., 12.11.24, 10.12.24, 14.01.25 | 11:00 a.m. – 1:30 p.m.

“open talk” from 11:00 a.m. – 12:00 p.m. Room No 0.20 at House 2 and from 12:00 – 1:30 p.m. at Campus Canteen

 

Office hours Campus Halberstadt:

Tues., 01.10.24, 05.11.24, 03.12.24 | 11:00 a.m. – 1:30 p.m.

“open talk” from 11:00 a.m. -12:00 p.m. room D006 and from 12:00 a.m. – 1:30 p.m. at Campus Canteen

 

Social Counselling is also possible via Video or Telephone by prior agreement.